Terms of Service

By accessing and using Edmantus's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

Edmantus provides online mental health consultation services connecting users with licensed mental health professionals. Our services include but are not limited to: • Video consultations • Chat-based therapy • Resource materials • Self-help tools • Emergency support referrals

To use our services, you must: • Be at least 18 years old • Have the legal capacity to enter into contracts • Provide accurate and complete registration information • Maintain the security of your account credentials Users under 18 may only use our services with parental/guardian consent and supervision.

As a user of our services, you agree to: • Provide accurate and truthful information • Maintain confidentiality of your account • Not share or transfer your account access • Notify us of any unauthorized account use • Not use our services for illegal purposes • Respect the privacy and rights of others

5.1 Fees and Payments • All fees are in Indian Rupees (INR) • Payment is required before service delivery • We accept major credit cards and digital payments • Prices may change with prior notice 5.2 Cancellation and Refunds • 24-hour cancellation policy applies • Refunds are processed within 5-7 business days • No refunds for completed sessions

6.1 Healthcare Providers • All providers are licensed professionals • Providers maintain independent professional judgment • We do not guarantee specific outcomes 6.2 Emergency Services • Our services are not for emergencies • Call emergency services for immediate help • We provide crisis resources and referrals

We protect your privacy according to our Privacy Policy. However: • We may disclose information if legally required • Providers may break confidentiality if safety is at risk • We maintain secure data storage systems

All content on our platform is protected by copyright and other intellectual property rights. Users may not: • Copy or reproduce our content • Modify or create derivative works • Distribute or publicly display content • Use content for commercial purposes

To the maximum extent permitted by law: • We are not liable for indirect damages • Our liability is limited to fees paid • We do not guarantee specific outcomes • Users assume risks of online services

We may modify these Terms at any time. Changes will be effective upon posting. Continued use of our services constitutes acceptance of modified Terms.

We may terminate or suspend access to our services: • For Terms violations • For harmful or illegal activity • At our discretion with notice Users may terminate their account at any time.

For questions about these Terms: • Email: Info@edmantus.com • Phone: +91-9267910906 • Address: Mantu Crafts (OPC) Pvt. Ltd., B1/A5, First Floor, Mohan Cooperative Industrial Area, New Delhi - 110044